Shipping Methods
We offer different options to meet your needs:
1 – Standard International Shipping
- Price: 4,99€ / Free on orders over 100€
- Estimated Delivery Time: 6-15 days
- Order processed in 1 – 2 business days
2 – Express International Shipping
- Price: 9,99€ / Free on orders over 150€
- Estimated Delivery Time: 5-12 days
- Order processed in 1 – 2 business days
Shipping Tracking
Once a order is placed, you will receive a confirmation email with the shipment details.
You can use your email and order number to track and check your order status in your account profile.
*The tracking info may take some time to arrive in your account from our carrier partner system.
Order Processing Time
All orders are processed within 48/72h after the order confirmation.
Contact
For questions or assistance regarding your order, please don’t hesitate to contact us at support@mengstudios.com
NOTE: Occasionally there may be delays due to pandemics and vacations periods. Please refer to our Terms & Conditions for more information.
